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Our Services
Human Experience Strategy
Develop a strategy that draws upon the unique strengths of your team and organization. Through the human experience strategy development process Zoetify will partner with you to:
- Create a plan for consistent, seamless experiences.
- Build experience infrastructure and governance.
- Define differentiators that drive loyalty.
- Align efforts to reduce initiative fatigue.
Experience Design
Blending expertise in patient and care team experience, human-centered design, and Lean Six Sigma, our end-to-end analysis will identify experience and efficiency gaps and deliver:
- Redesigned human-centered care pathways.
- Evidence-based solutions to systemic challenges.
- Innovations that drive differentiation.
- Strategies to enable continuous improvement.
Implementation and Execution
Our team has proven experience implementing solutions that drive measureable improvements in patient and staff experience as well quality and efficiency of care. Implementation services include, but are not limited to:
- Unit based leadership model development.
- Care team resiliency program design.
- Human-centered daily management deployment.
- Experience design training.